Job Description

Recruiter

Build Careers. Strengthen Teams. Drive Success with zTrip.

zTrip, the nation's largest taxi transportation company, is looking for a driven and people-focused Recruiter to help attract, hire, onboard, and support the professional drivers who keep our communities moving. In this role, you'll be responsible for identifying top talent, creating exceptional candidate experiences, developing recruitment strategies, and fostering strong relationships that contribute to long-term driver success and retention.

If you are passionate about recruiting, relationship building, coaching, and helping people achieve their career goals, we want to hear from you.

Benefits of Joining zTrip

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Monday through Friday Schedule
• Career Advancement Opportunities
• Team-Oriented and Supportive Workplace
• Opportunity to Make a Direct Impact on Company Growth

What You'll Do as a Recruiter:

Talent Acquisition & Recruitment

• Source, attract, and engage qualified driver candidates through job boards, social media platforms, referrals, networking, community outreach, and recruiting events.
• Develop and maintain a consistent pipeline of driver candidates.
• Represent zTrip at job fairs, hiring events, career expos, and community functions.
• Conduct applicant screenings and interviews.
• Guide candidates through every stage of the hiring process.
• Partner with management to identify staffing needs and recruitment priorities.
• Develop creative recruiting campaigns to attract qualified drivers.
• Promote zTrip as an employer of choice within the local market.

Onboarding & New Hire Success

• Coordinate and facilitate onboarding activities for new drivers.
• Assist candidates with employment paperwork, licensing requirements, and onboarding documentation.
• Ensure new hires receive the tools, resources, training, and support necessary to succeed.
• Serve as a primary point of contact throughout the onboarding process.
• Educate new drivers on company expectations, policies, procedures, and performance standards.
• Help create a smooth transition from candidate to active driver.

Driver Engagement & Retention

• Build positive relationships with drivers throughout their employment journey.
• Conduct regular follow-up conversations with new and existing drivers.
• Identify challenges impacting driver satisfaction and success.
• Partner with Operations to improve driver engagement and retention efforts.
• Support coaching initiatives focused on professionalism, customer service, and performance improvement.
• Assist with recognition programs and engagement activities that encourage long-term retention.
• Act as an advocate for drivers by connecting them with available resources and support.

Reporting & Administrative Responsibilities

• Maintain accurate recruiting, onboarding, and retention records.
• Track hiring activity, candidate flow, and recruitment performance metrics.
• Monitor retention trends and provide recommendations for improvement.
• Generate reports and updates for leadership teams.
• Assist with process improvements designed to enhance recruiting efficiency and driver experience.

Qualifications of a Recruiter:

Preferred Experience

• Recruiting, Talent Acquisition, Human Resources, Staffing, Employee Relations, Operations, Customer Service, Sales, or Workforce Development experience.
• Experience conducting interviews and managing candidate pipelines.
• Strong relationship-building and communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office and applicant tracking systems.
• Self-motivated with a strong sense of accountability and initiative.

Ideal Candidate Traits

• Outstanding interpersonal and communication skills.
• Ability to connect with people from diverse backgrounds.
• Strong problem-solving and conflict-resolution abilities.
• Detail-oriented and highly organized.
• Positive, professional, and team-focused attitude.
• Goal-driven mindset with a passion for recruiting and helping others succeed.
• Ability to thrive in a fast-paced, growth-oriented environment.

Why Join zTrip?

At zTrip, our drivers are the foundation of our success. As a Recruiter, you'll play a critical role in shaping our workforce by attracting top talent, creating positive hiring experiences, and supporting drivers throughout their careers. You'll have the opportunity to make a meaningful impact while helping grow the nation's largest taxi transportation company.

If you're ready to build relationships, develop talent, and help drive the future of transportation, apply today and join the zTrip team.

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